The first step that we suggest in a schedule procedure is to consult our spa specialist in order to help you choosing the most suitable spa treatment

Please arrive at least 15 minutes prior to your scheduled appointment: late arrival will limit the time for your treatment which will still end at the designated time.

Our doctor tutor is at your disposal for consultations regarding your health
in relation to treatments and to their personalisation. Please inform us of any serious disease or pregnancy.

We suggest you attend your appointment in your bathrobe. The necessary items will be at your disposal in the treatment room before your treatment begins.

Please avoid sun exposure and shaving immediately before and after any treatments. We suggest you take a shower before treatments and to remove contact lenses before any face treatment.

We suggest you to inform our therapist of any possible problem which could interfere with the ideal execution of the treatment to reach its main purpose.

Please avoid the use of mobile phones in the spa areas.

To continue your spa experience at home you may purchase our exclusive ETERIA products and other articles in our spa.

We require that all guests using the spa give a 24-hour cancellation notice.
If less than 24 hours are given, the service may be charged.